CUSTOMER SERVICE
SHOULD YOU REQUIRE INFORMATION OR HELP, PLEASE CONTACT US BY EMAIL OR BY PHONE AND WE WILL BE HAPPY TO ASSIST YOU.
SHIPPING TIMES AND COSTS
- SHIPPING WITHIN METRO MANILA 2 TO 4 BUSINESS DAYS
- SHIPPING REST OF THE PHILIPPINES 4 TO 7 BUSINESS DAYS
- NEXT-DAY AND EXPRESS DELIVERY OPTIONS ALSO AVAILABLE
- PURCHASES ARE DELIVERED WITH A COMPLIMENTARY SHIQ DUST BAG, WITH THE EXCEPTION OF CERTAIN ITEMS
- SEE THE DELIVERY FAQS FOR DETAILS ON SHIPPING METHODS, COSTS AND DELIVERY TIMES
PAYMENT METHODS
SHIQ ACCEPTS THE FOLLOWING PAYMENT METHODS:
- CREDIT CARD: VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, JCB, VISA ELECTRON. THE TOTAL WILL BE CHARGED TO YOUR CARD WHEN THE ORDER IS SHIPPED.
- PAYPAL: SHOP EASILY ONLINE WITHOUT HAVING TO ENTER YOUR CREDIT CARD DETAILS ON THE WEBSITE.YOUR ACCOUNT WILL BE CHARGED ONCE THE ORDER IS COMPLETED. TO REGISTER FOR A PAYPAL ACCOUNT, VISIT THE WEBSITE PAYPAL.COM
EXCHANGES, RETURNS AND REFUNDS
ITEMS RETURNED WITHIN 7 DAYS OF THEIR ORIGINAL SHIPMENT DATE IN SAME AS NEW CONDITION WILL BE ELIGIBLE FOR A FULL REFUND OR STORE CREDIT. REFUNDS WILL BE CHARGED BACK TO THE ORIGINAL FORM OF PAYMENT USED FOR PURCHASE. CUSTOMER IS RESPONSIBLE FOR SHIPPING CHARGES WHEN MAKING RETURNS AND SHIPPING/HANDLING FEES OF ORIGINAL PURCHASE IS NON-REFUNDABLE.
