Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Shipping within Metro Manila 2 to 4 business days
  • Shipping rest of the Philippines 4 to 7 business days.
  • Next-day and Express delivery options also available
  • Purchases are delivered with a complimentary SHIQ dust bag, with the exception of certain items 
  • See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS

SHIQ accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS

Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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